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Based in USAUnited States flag - Debales AI is based in the USA

AI Agents That Take Over

All Your Manual Work in Logistics.

Debales Works Across Email, Chat, SMS & WhatsApp. Automate Customer Communication,
Process Orders 40% Faster, Save 5+ Hours a day & Scale Without Hiring.

See It in Action
Trusted by leading Logistics Teams
Women in Trucking association logo - Debales AI is a proud partner supporting women in the logistics industry
Retail AI Council logo - Debales AI is a member of the Retail AI Council advancing AI innovation in retail and logistics
Trucking Sense logo - Debales AI partners with Trucking Sense to provide insights and education for the freight industry
and more...

Every day starts here: Another routine ETA request lands in the inbox.

Preparing your experience

Scene: 0

Trusted by leadingLogistics Teams

Blossom & Rhyme
Minature
GTK
Catch
GAIABAY
Microsoft
American Student Assistance
Doorbell
Nvidia
Diverse Logistics
Blossom & Rhyme
Minature
GTK
Catch
GAIABAY
Microsoft
American Student Assistance
Doorbell
Nvidia
Diverse Logistics
Blossom & Rhyme
Minature
GTK
Catch
GAIABAY
Microsoft
American Student Assistance
Doorbell
Nvidia
Diverse Logistics
Meet Your AI Workforce

AI Agents thatread & reply to emails

Four specialized AI agents. One shared brain. They know your customers, your shipments, and your workflow across every channel, 24/7.

& many more AI agents
orders@acmelogistics.com Inbox
KT
Knight Transport
Delay on Shipment #48219 · Carrier ~30min late
Exception
From: dispatch@knighttransport.com
Subject: Delay on Shipment #48219
Hi team,

Our driver on shipment #48219 (Mansfield, OH → McKees Rocks, PA) is running ~30 minutes behind due to traffic on I-76. ETA shifted from 2:40 PM to ~3:10 PM.
Scanning...
Shipment ExceptionCarrier DelayETA ChangeAuto-resolve

Email AI Agent

Reads emails, understands intent, updates your systems, and sends responses automatically.

01
Auto-Classification
Quotes, exceptions, support, orders sorted in seconds
02
System Updates
Syncs with your TMS, WMS, ERP, and CRM automatically
03
Smart Drafts
Writes replies in your brand voice with full shipment context
04
Human-in-the-Loop
Auto-sends high confidence. Queues edge cases for review.
1s
Avg. response
87%
Auto-resolve
20k+
Emails / mo
orders@acmelogistics.com Inbox
KT
Knight Transport
Delay on Shipment #48219 · Carrier ~30min late
Exception
From: dispatch@knighttransport.com
Subject: Delay on Shipment #48219
Hi team,

Our driver on shipment #48219 (Mansfield, OH → McKees Rocks, PA) is running ~30 minutes behind due to traffic on I-76. ETA shifted from 2:40 PM to ~3:10 PM.
Scanning...
Shipment ExceptionCarrier DelayETA ChangeAuto-resolve
Book a Demo

How Ready Is Your Team for AI? Let's Find Out.
Let's Find Out.

Our Messometer scans your current workflow, shows you exactly where time and money are leaking, and gives you a clear step-by-step plan to automate what matters first. No guesswork. No risk.

Spot the Leaks

01

We measure how much time your team spends on manual emails, repeat questions, status updates, and order chasing.

See Where You Stand

02

Get a simple AI-readiness score so you know exactly what to automate first and what can wait.

Automate in Week 1

03

Turn on auto-replies, smart tagging, and ETA updates. See results before your next Monday standup.

Get My Free AI Readiness Score

Proven Results That Scale

Real metrics from real logistics teams. See the impact AI automation can have on your operations.

20k+
Emails processed every month
93%
Reduction in manual errors
70%
Faster order processing across mid-size and enterprise logistics teams
Debales.ai
5.0★
CSAT from logistics teams
5+
Hours saved per agent
every day
40%
Faster response times across email, chat & SMS
24/7
AI agents working round
the clock
Book a Demo
Integrations

Connects with Your
Existing Tech Stack

Seamlessly integrate with the logistics and warehouse management systems you already use

Manhattan integration - Connect Debales AI with Manhattan logistics and warehouse management system
BlueYonder integration - Connect Debales AI with BlueYonder logistics and warehouse management system
E2Open integration - Connect Debales AI with E2Open logistics and warehouse management system
McLeod integration - Connect Debales AI with McLeod logistics and warehouse management system
Tai TMS integration - Connect Debales AI with Tai TMS logistics and warehouse management system
Uber Freight integration - Connect Debales AI with Uber Freight logistics and warehouse management system
Project44 integration - Connect Debales AI with Project44 logistics and warehouse management system
SAP EWM integration - Connect Debales AI with SAP EWM logistics and warehouse management system
Oracle WMS integration - Connect Debales AI with Oracle WMS logistics and warehouse management system
Logiwa integration - Connect Debales AI with Logiwa logistics and warehouse management system
ShipHero integration - Connect Debales AI with ShipHero logistics and warehouse management system
FreightWise integration - Connect Debales AI with FreightWise logistics and warehouse management system
View All Integrations
Testimonials
The stunning results our
customers have experienced
See what Our Client are saying about their experience with Debales.ai
NoNetz company logo - Customer testimonial from NoNetz
NoNetz
“We're thrilled with Debales AI chatbot solution. After integrating their chatbot, our 'Add to Cart' rate skyrocketed from 5% to 22% in just 2 months—far exceeding expectations. The AI now handles inquiries effortlessly and even drives personalized recommendations, Highly recommend!”
Alex Carter
Product Designer, Base
blossom and rhyme company logo - Customer testimonial from blossom and rhyme
blossom and rhyme
“Debales AI has transformed our customer journey with smart recommendations and real-time support. It helps customers find the perfect floral preservation styles while ensuring seamless interactions. Since integrating it, we've seen higher sales, reduced cart abandonment, and improved engagement. A game-changer for personalization and efficiency!”
Alex Carter
Product Designer, Base
American Student Assistance company logo - Customer testimonial from American Student Assistance
American Student Assistance
“We are thrilled to partner with Debales AI on our platform. Their dedication to guiding learners through basic Python coding skills is truly commendable. The integration of Debales AI into EvolveMe® has enriched our offerings, providing our users with valuable learning experiences. We are proud to highlight Debales AI as one of our esteemed partners and look forward to the continued success of our collaboration. Thank you, Debales AI, for your commitment to empowering learners!”
Alex Carter
Product Designer, Base
Miniature Wellness company logo - Customer testimonial from Miniature Wellness
Miniature Wellness
“Debales AI has been a game-changer for Miniature Wellness. The chatbot has made bulk ordering effortless for our customers by reducing human involvement and offering a smooth, automated experience. It's intuitive, efficient, and has significantly streamlined our operations. We're delighted with how it's enhanced customer satisfaction and simplified our workflow!”
Alex Carter
Product Designer, Base
Gtk company logo - Customer testimonial from Gtk
Gtk
“Debales AI smart recommendation system helps our customers discover menu items tailored to their tastes, enhancing their dining experience. The AI also simplifies the order placement process, making it faster and more seamless for both customers. Thanks to Debales AI, we've seen improved efficiency and happier customers!”
Alex Carter
Product Designer, Base
DoorbellMount company logo - Customer testimonial from DoorbellMount
DoorbellMount
“Great Company to work with. From day one, they took the time to understand the unique needs of my business and tailored their AI chat solution to align perfectly with my goals. The AI chats learned my store and answer questions effectively.”
Alex Carter
Product Designer, Base
NoNetz company logo - Customer testimonial from NoNetz
NoNetz
“We're thrilled with Debales AI chatbot solution. After integrating their chatbot, our 'Add to Cart' rate skyrocketed from 5% to 22% in just 2 months—far exceeding expectations. The AI now handles inquiries effortlessly and even drives personalized recommendations, Highly recommend!”
Alex Carter
Product Designer, Base
blossom and rhyme company logo - Customer testimonial from blossom and rhyme
blossom and rhyme
“Debales AI has transformed our customer journey with smart recommendations and real-time support. It helps customers find the perfect floral preservation styles while ensuring seamless interactions. Since integrating it, we've seen higher sales, reduced cart abandonment, and improved engagement. A game-changer for personalization and efficiency!”
Alex Carter
Product Designer, Base
American Student Assistance company logo - Customer testimonial from American Student Assistance
American Student Assistance
“We are thrilled to partner with Debales AI on our platform. Their dedication to guiding learners through basic Python coding skills is truly commendable. The integration of Debales AI into EvolveMe® has enriched our offerings, providing our users with valuable learning experiences. We are proud to highlight Debales AI as one of our esteemed partners and look forward to the continued success of our collaboration. Thank you, Debales AI, for your commitment to empowering learners!”
Alex Carter
Product Designer, Base
Miniature Wellness company logo - Customer testimonial from Miniature Wellness
Miniature Wellness
“Debales AI has been a game-changer for Miniature Wellness. The chatbot has made bulk ordering effortless for our customers by reducing human involvement and offering a smooth, automated experience. It's intuitive, efficient, and has significantly streamlined our operations. We're delighted with how it's enhanced customer satisfaction and simplified our workflow!”
Alex Carter
Product Designer, Base
Gtk company logo - Customer testimonial from Gtk
Gtk
“Debales AI smart recommendation system helps our customers discover menu items tailored to their tastes, enhancing their dining experience. The AI also simplifies the order placement process, making it faster and more seamless for both customers. Thanks to Debales AI, we've seen improved efficiency and happier customers!”
Alex Carter
Product Designer, Base
DoorbellMount company logo - Customer testimonial from DoorbellMount
DoorbellMount
“Great Company to work with. From day one, they took the time to understand the unique needs of my business and tailored their AI chat solution to align perfectly with my goals. The AI chats learned my store and answer questions effectively.”
Alex Carter
Product Designer, Base
NoNetz company logo - Customer testimonial from NoNetz
NoNetz
“We're thrilled with Debales AI chatbot solution. After integrating their chatbot, our 'Add to Cart' rate skyrocketed from 5% to 22% in just 2 months—far exceeding expectations. The AI now handles inquiries effortlessly and even drives personalized recommendations, Highly recommend!”
Alex Carter
Product Designer, Base
blossom and rhyme company logo - Customer testimonial from blossom and rhyme
blossom and rhyme
“Debales AI has transformed our customer journey with smart recommendations and real-time support. It helps customers find the perfect floral preservation styles while ensuring seamless interactions. Since integrating it, we've seen higher sales, reduced cart abandonment, and improved engagement. A game-changer for personalization and efficiency!”
Alex Carter
Product Designer, Base
American Student Assistance company logo - Customer testimonial from American Student Assistance
American Student Assistance
“We are thrilled to partner with Debales AI on our platform. Their dedication to guiding learners through basic Python coding skills is truly commendable. The integration of Debales AI into EvolveMe® has enriched our offerings, providing our users with valuable learning experiences. We are proud to highlight Debales AI as one of our esteemed partners and look forward to the continued success of our collaboration. Thank you, Debales AI, for your commitment to empowering learners!”
Alex Carter
Product Designer, Base
Miniature Wellness company logo - Customer testimonial from Miniature Wellness
Miniature Wellness
“Debales AI has been a game-changer for Miniature Wellness. The chatbot has made bulk ordering effortless for our customers by reducing human involvement and offering a smooth, automated experience. It's intuitive, efficient, and has significantly streamlined our operations. We're delighted with how it's enhanced customer satisfaction and simplified our workflow!”
Alex Carter
Product Designer, Base
Gtk company logo - Customer testimonial from Gtk
Gtk
“Debales AI smart recommendation system helps our customers discover menu items tailored to their tastes, enhancing their dining experience. The AI also simplifies the order placement process, making it faster and more seamless for both customers. Thanks to Debales AI, we've seen improved efficiency and happier customers!”
Alex Carter
Product Designer, Base
DoorbellMount company logo - Customer testimonial from DoorbellMount
DoorbellMount
“Great Company to work with. From day one, they took the time to understand the unique needs of my business and tailored their AI chat solution to align perfectly with my goals. The AI chats learned my store and answer questions effectively.”
Alex Carter
Product Designer, Base
Global Scale
Trusted by Logistics Teams
in 12+ Countries
40%faster freight quote turnaround
93%reduction in manual order entry time
5Xincrease in shipments processed without additional headcount
0.2%error rate maintained

Your Questions. Answered.

Answers to all your questions, quickly and clearly

AI in logistics refers to the use of artificial intelligence technologies—such as machine learning, natural language processing, computer vision, and predictive analytics—to optimize supply chain operations. It includes demand forecasting, route optimization, inventory management, quality control, fraud detection, and customer service automation. AI agents are autonomous systems that can make decisions and take actions with minimal human intervention, helping logistics companies reduce costs, improve efficiency, and enhance visibility across their operations. Why it matters: The average logistics company spends 30-40% of operational time on manual, repetitive tasks that AI can automate in seconds.

Still have a question?

Contact us if you have any other questions.

News & Articles

Latest from the Debales Blog

Reduce Logistics Errors With AI Document Automation

Tuesday, 17 Feb 2026

Reduce Logistics Errors With AI Document Automation

Cut BOL, POD, and invoice errors with AI document automation. Learn a practical approach for 3PLs and brokers to speed billing and reduce chargebacks.

logistics-automationdocument-processing
Freight Ops Automation: Cut Email Chaos in Logistics

Tuesday, 17 Feb 2026

Freight Ops Automation: Cut Email Chaos in Logistics

Freight ops teams lose hours to emails, BOLs, PODs, and updates. Learn a practical automation approach to reduce touchpoints and speed billing.

freight-operationslogistics-automation
Stop Losing Hours to Manual Freight Document Work

Tuesday, 17 Feb 2026

Stop Losing Hours to Manual Freight Document Work

Manual BOL, POD, and invoice processing drains time and increases chargebacks. Here is a practical playbook to automate freight docs and reduce errors.

freight-documentspOD
Automating Freight Operations Without Breaking Your TMS

Monday, 16 Feb 2026

Automating Freight Operations Without Breaking Your TMS

Learn how 3PLs and shippers automate BOLs, PODs, rate quotes, and exceptions without replacing their TMS, improving cycle time and accuracy.

freight-operationstms
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AI Agents That Takes Over
All Your Manual Work in Logistics.

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support@debales.ai
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    Urgent
    InboxFiltered by Date
    Sarah Williams10:58 AM
    ETA Update Needed – Order #48219
    Hi team, can you please share the updated ETA for Order...
    Dispatch Team10:45 AM
    POD for Shipment #47122
    Attached is the signed POD for the delivery...
    Carrier Updates10:12 AM
    Rate Confirmation - TX to OH
    Please confirm the rate for the attached lane...
    System Notification09:30 AM
    Delay Notice - Weather Hold
    Severe weather alert in the northeast region...
    Account PayableYesterday
    Invoice #9921 Approval
    Can you approve this invoice for payment...
    Ops ManagerYesterday
    Weekly Report Q3
    Team, please review the numbers for Q3...

    ETA Update Needed – Order #48219

    SW
    Sarah Williams <sarah@clientco.com>
    To: ops@yourlogistics.com

    Hi team,

    Can you please share the updated ETA for Order #48219?
    Customer is asking and wants an exact delivery window.

    Thank you,
    Sarah