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    No. 02Q2 · 2026

    Case Studies / Real teams, real automation

    Meet the customer

    Book a demo
    FeaturedNew
    Logistics & Shipping
    Real production deployment

    From 10-Day Response Times to 5-Minute SLAs - Without Adding Headcount

    Read article

    01

    17,000+

    Emails classified

    02

    ~67%

    AI first-touch rate

    03

    99.97%

    FRT reduction

    All case studies.

    Showing 6 · Sorted by recency
    Logistics & Shipping

    Logistics & Shipping · Email AI Agent

    From 10-Day Response Times to 5-Minute SLAs - Without Adding Headcount

    A national 3PL automated two-thirds of first-touch email replies and turned a buried shared inbox into an operational system.

    Read article17,000+
    Logistics & Shipping

    Logistics & Shipping · WhatsApp AI Agent

    Eliminating "Where Is My Delivery?" - AI-Powered Proactive ETA on WhatsApp

    A national 3PL replaced slow ETA follow-ups with proactive WhatsApp updates for customers and one-tap confirmations for drivers.

    Read article4
    Logistics & Shipping

    Logistics & Shipping · Voice AI Agent

    AI-First Call Screening - Resolving Common Inquiries in Under 60 Seconds

    A national 3PL used Debales Voice AI Agent to screen inbound calls, resolve simple issues fast, and connect every call back to email context.

    Read article<60s
    Logistics & Shipping

    Logistics & Shipping · Warehouse AI Agent

    From Blind Spots to Full Visibility - AI Intelligence for 3,000+ Monthly Warehouse Emails

    A national 3PL used Debales Warehouse AI Agent to classify warehouse email traffic, compare sites, and catch customer health risks early.

    Read article100%
    Ecommerce

    Ecommerce · Sales AI Agent

    Debales AI Cuts Customer Support Requests for Blossom & Rhyme

    This e-commerce platform specializes in professional flower preservation services, utilizing both resin and pressed techniques. Customers are offered a variety of preservation products and options, with each purchase including a personalized poem to create a unique keepsake.

    Read articleSupport AI Agent
    Ecommerce

    Ecommerce · Order AI Agent

    Debales AI Turns Conversations into Conversions for HelloGTK

    This platform specializes in modern dining experiences, offering seasonal menus, handcrafted cocktails, and private event hosting. Guests can explore curated dishes and reserve tables online, with each booking enhanced by personalized recommendations for a memorable culinary experience.

    Read articleCatering AI Agent