Tuesday, 10 Jun 2025
|Generative AI in logistics was valued at $1.3 billion in 2024 and is projected to reach $7.0 billion by 2030, growing at a 32–33% annual rate globenewswire.com+1marketresearch.com+1. In the U.S. alone, 2024 spending topped $341 million, signifying a fast-moving shift in how supply chains operate .
This isn't a future forecast—it’s happening now. Companies that start training AI agents today in areas like email, support, routing, and orders will gain a clear advantage. The question is: who will lead—and who will get left behind?
First, consider the speed of this adoption:
This means companies that don’t integrate AI into their logistics operations—whether that's forklift routing, warehouse bots, or inbox agents—are at risk of falling behind competitively.
Generative AI is being deployed across four main areas:
Warehouse Fulfillment and Robotics
Predictive Operations and Asset Management
Smart Inbox Automation
Customer Support Driven by AI
Early Adopters Win
Bigger isn’t always better
Integration is strategic
Set AI goals by function — e.g., 90% inbox automation, predictive maintenance alerts, support SLA under 3 minutes.
Pilot an inbox AI agent in one key email stream—support or RFQs.
Track performance metrics—number handled, response time, ticket deflection, cost per ticket.
Expand into orders and operations—start with smart rerouting and predictive notifications.
Plan for robotics later, but start with digital and data.
Dig into best practices in inbox AI here:
Generative AI in logistics is no longer a niche technology—it’s a $7 billion growth opportunity that’s redefining efficiency. The moves you make today—whether inbox pilot or WMS integration—will determine whether you lead or lag.
If you're ready to build generative AI into your logistics workflows and capture your share of that $7B:
Thursday, 19 Jun 2025
Manual quoting delays are costing freight forwarders business. Discover how AI agents extract shipping details from emails, PDFs, and spreadsheets to generate quotes 90% faster — helping you win more deals and scale your sales ops.
Wednesday, 18 Jun 2025
Discover how logistics teams are getting $3.50 in returns for every $1 invested in AI. From email automation to warehouse bots, see how smart logistics firms are compounding ROI today.
Tuesday, 17 Jun 2025
Logistics teams see 33% open rates but only 1% clicks. This blog explores why email engagement is broken — and how AI follow-ups and inbox automation are fixing response and conversion rates.