Thursday, 11 Dec 2025
|
The "Shadow Workflow": What Your ERP Dashboard Isn't Telling You
(Unify 80% Hidden Logistics Work with AI)
ERP dashboards gleam: Inventory turns, OTIF rates, throughput KPIs. Reality? 80% logistics lives in shadows emails for exceptions, spreadsheets tracking bids, Slack for ETAs ERP oblivious.
AI agents illuminate shadows, feed ERP true visibility emerges.
ERP's Visible 20% vs. Shadow 80% Reality
ERPs codify standard flows; ad-hoc exceptions (90% delays) spawn shadows: Spreadsheet POs, email POIs, chat handoffs. Mess-O-Meter flags this chaos.
Hidden costs:
External: Splice calls spreadsheets "Shadow ERP"; YBP warns of drains.
Expose Shadows for Mid-Size Logistics
Audit Mess-O-Meter, AI unifies.
Actions:
Map Shadow Data. Emails/sheets to ERP. Mess-O-Meter Deep Dive.
AI Bridge Silos. Parse unstructured to structured. The 93% Visibility Gap.
Post-ERP Agents. Replace monoliths. Escape Level 2 AI Maturity.
ERP Core + Shadow AI = Full Truth
20% structured + 80% captured: Holistic KPIs. Gains:
Legacy: Post-ERP Era AI Agents.
Illuminate Shadows No ERP Overhaul
Teams:
Silos: From Silos to Synergy. Bridge: API Orchestration Legacy.
External: Shadow workflows here; ERP shadows here.
Final Thought: Shadows Hide Waste Light Reveals Wealth
ERP's 20% view misses 80% action. AI ends it.
Unify:
Book a free demo for shadow audit ERP reborn.
Thursday, 11 Dec 2025
80% logistics happens in shadow workflows (emails, sheets, chat)—ERP dashboards blind. AI unifies for true visibility/ROI