Inbound RFQs are the lifeblood of freight brokerage, and most die in inboxes for hours. Our AI parses every rate request the moment it arrives, builds a market-priced quote with margin guardrails, and replies in your shop's voice. Brokers using it win 18% more loads.
Plugs into the TMS you already use
AI reads every email and structured rate request the second it lands. Pulls origin, destination, equipment, weight, special requirements, dates.
Looks up DAT, Truckstop, and your historical lane data. Adds your margin rules. Flags anything outside your win-zone for a human review before sending.
Replies to the shipper in your sales rep's voice. Logs the quote to your TMS. If no response in 24 hours, sends a follow-up. If they win the load, books the carrier.
Drag the sliders to your shop's reality. Numbers update live.
A regional broker out of Chicago was averaging 14% win rate on 800 monthly RFQs. Their reps were responding in 4-6 hours, by which time most loads were already covered. They turned on Debales for inbound RFQ triage and auto-quoting on a Tuesday.
By Friday of week 4, average reply time was 47 seconds and win rate had climbed to 18.2%. That worked out to 23 additional loads booked in the first month, all at protected margins.
"We went from missing two-thirds of our RFQs to actually having pipeline. My reps focus on relationships now instead of typing quotes."
Reads RFQs, classifies intent, drafts replies in your voice
Builds market-priced quotes with your margin guardrails
Pre-matches carriers from your last-90-day shipped lanes
Parses POD, BOL, rate cons, accessorial back-up
Two-way sync with McLeod, Tai, MercuryGate, Aljex, Revenova
Escalates true exceptions to your team via Slack or Teams with full context
"We were dreading hiring three more reps to keep up with RFQ volume. Instead we turned on Debales and our existing team won 18% more loads. Reply times went from hours to under a minute."
You set the margin floor, the target, and the ceiling per lane and equipment. The AI quotes within your guardrails. Anything outside the win-zone gets flagged for a human before sending. Most customers see margin protected or improved, not eroded.
It plugs into McLeod LoadMaster, Tai TMS, MercuryGate, Aljex, and Revenova out of the box. Two-way sync, so quotes log to the load record and won loads create the booking automatically.
The AI quotes high-confidence standard lanes. Multi-stop, oversize, hazmat, and unusual requests are flagged for a human, with the parsed data pre-filled so your rep just confirms and prices.
We look at carriers that ran the lane in the last 30 days, then filter for safety score, insurance, and equipment. The Carrier Network Agent reaches out to the top 3 simultaneously. If nothing comes back warm, it posts to your usual load boards.
Standard go-live is 14 days. Week 1 is TMS integration and training the AI on your historical quotes and voice. Week 2 is shadow mode where the AI drafts and your reps approve. Week 3 onward is auto-send for high-confidence categories.
Book a 30-minute demo. We'll show you how 47-second quotes change your win rate.