01 / Empty Miles
You burn money on every deadhead trip
Around 20% of your fleet miles are unloaded. That is millions in lost revenue. Dispatchers cannot scan enough load boards manually to keep every truck moving.
20% deadhead today
Debales drops AI agents into your McLeod, Trimble, or Samsara setup. They book better loads, kill deadhead, capture every accessorial dollar, and handle driver and broker comms. Same TMS. Same headcount. Three times the throughput.
Every mid-sized fleet hits the same four walls. They are quiet margin killers, and they all map to a Debales agent that handles the work for you.
Around 20% of your fleet miles are unloaded. That is millions in lost revenue. Dispatchers cannot scan enough load boards manually to keep every truck moving.
Dispatchers field 60 to 100 broker calls a day asking for status updates. Half the day is voicemail tag. They never get to the part of the job that actually drives margin.
HOS violations, ELD glitches, IFTA paperwork. CSA scores. One safety review can shut down a lane. Manual compliance is one mistake away from an audit.
Drivers wait 2 to 3 hours at docks. Half the time the detention never gets billed. You leave $5,000 to $15,000 per truck per year on the table.
You do not need a new TMS. You do not need to swap your ELD. You do not need a six month rollout. We plug into your stack, learn your lanes and drivers, and start working inside two weeks.
We plug into McLeod, Trimble, TruckMate, Samsara, Motive, Geotab, DAT, and Truckstop. ELD, TMS, and telematics. No new systems.
The AI learns your lanes, your drivers, your shipper SLAs, and your accessorial rules. Every fleet runs different, so does your AI.
Dispatchers handle 3x the loads. Empty miles drop. Drivers stay because the work is steady. You scale without hiring more dispatch.
Most carriers start where the bleeding is worst. Sales teams want faster customer onboarding. Support teams want fewer broker calls. Ops teams want loads that auto-match to trucks. Pick one. Win there. Then expand.
A regional trucking carrier running 180 trucks plugged Debales into their existing TMS, ELD, and load board accounts. The first two weeks focused on load matching and broker call handling, the highest leverage place to start. Inside 90 days, they hit measurable wins on deadhead, dispatcher productivity, accessorial recovery, and driver retention.
"We were not replacing dispatchers. We were giving every dispatcher five extra hours a day and every truck a load board that scans 24/7. Drivers stopped quitting once their day actually made sense."
Each agent is purpose-built for fleet workflows. They share context with each other, so a load match upstream becomes a dispatch confirmation, a driver SMS, and a TMS write downstream, all in seconds.
Scans DAT, Truckstop, broker direct boards, and partner email RFPs every minute. Books the highest-margin loads that fit your fleet position and HOS clock.
Handles inbound broker and shipper calls and emails. Books loads, confirms appointments, handles status updates, escalates real exceptions to your team.
Two-way SMS and voice with drivers. Status pings, dispatch handoffs, paperwork reminders, route changes. No more calling the same driver four times a day.
Monitors HOS, ELD logs, DOT inspections, and CSA scores in real time. Alerts you before a violation hits, not after an auditor calls.
Captures every minute of detention, every layover, every lumper fee. Auto-files claims with brokers. Tracks payment until it hits your account.
Sits next to your dispatchers on hard problems. Surfaces driver history, lane economics, customer notes. Hands off cleanly when judgment is needed.
Here is what changes when AI agents handle the high-volume work in your dispatch office.
Native connectors for the TMS, ELD, telematics, and load boards carriers actually run. Custom or legacy stack? We bridge through standard middleware.
"We were running 20% deadhead. Three months in we are at 8%. That alone paid for the system five times over. Plus our dispatchers stopped quitting."
Top reads for fleet owners, ops directors, and dispatch leads. No fluff, just what works on the road.
If your question is not here, the chat agent in the corner can answer it in seconds. Same knowledge base.
Debales drops AI agents on top of your TMS, ELD, and telematics. They scan load boards and broker emails for the best paying loads, handle inbound dispatch calls, communicate with drivers over SMS and voice, monitor HOS and CSA in real time, and capture every accessorial down to the minute.
In production, the agents resolve about 70% of dispatcher inbound and cut deadhead from 20% to under 8% inside the first 90 days.
Most mid-sized carriers running 50 to 500 trucks are live in 2 to 4 weeks. We start with load matching and broker call handling, which usually pays for itself inside 30 days through deadhead reduction alone.
A full rollout across load matching, dispatch, driver comms, compliance, and accessorial billing lands in about 90 days.
No. Good dispatchers are doing complex planning, lane economics, and driver relationships that AI is not great at. What Debales handles is the repetitive grind: broker phone tag, status pings, load board scanning, and detention paperwork.
Your dispatchers stop drowning in calls and start running the fleet like a strategist. Most customers report their dispatchers are happier and stay longer once the AI is in place.
Yes. We have native event-driven connectors to McLeod LoadMaster, Trimble TMW, TruckMate, Samsara, Motive, Geotab, KeepTruckin, plus DAT and Truckstop load boards.
Custom or legacy TMS? We bridge through standard middleware like MuleSoft, Boomi, or Celigo. You do not need to replace anything in your stack to deploy AI.
A 100-truck carrier typically saves $250,000 to $400,000 a year in the first 12 months: deadhead reduction is the biggest line item, followed by recovered detention and accessorial billing, then dispatcher productivity.
Most customers are net positive inside the first quarter. Drivers also stay longer once communication and load quality stabilize, which compounds the savings.
Bring your TMS, last week of load board activity, and the part of your day that hurts the most. In 30 minutes you walk away with a working preview built around your lanes, your drivers, and your customers. No slideware. No fake demos.